Returns And Refunds

Returns & Refund Policy 

We do not offer refunds under our Refund Policy, however:

If for any reason your good(s) are damaged upon receiving them, or they are the not the correct product(s) you ordered, please take a photo and contact us as soon as possible, so we can arrange to exchange it with the correct product(s). Please do not dispose of the item(s) or packaging until we have exchanged it.
We do not accept returns for incorrect choices or a change of mind. Items returned must be unused and in the same condition as received. Buyer to pay return postage. Refund given will be for the cost of the item(s) not including the postage paid when sent. This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered Post and provide a tracking number and that you pre pay for all postage costs. You assume any risk of lost, theft or damaged goods during transit; therefore, advise you take out shipment registration of insurance with your postal carrier. Karri International Pty Ltd. will not be responsible for parcels lost or damaged in transit if you choose not to insure.
 
Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to info@karri-international.com
 
This document was last updated on June 29, 2020

 

GET IN TOUCH

+61 7 312 334 358 | +61 1800 250 358
info@karri-international.com

477 Boundary Street Spring Hill, 4000

P.O Box 211 Holland Park QLD 4121 Australia

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